At EPUB Solutions Private Limited, we are committed to providing exceptional publication assistance and services to our valued authors. This Refund Policy outlines the terms and conditions under which refunds can be granted for our services. Please carefully review the following points:
In the event that an author's specific journal preference cannot be accommodated by EPUB Solutions Private Limited, the author is entitled to withdraw their article from our services without incurring any charges. We understand the importance of matching authors with their preferred journals, and we strive to fulfill these preferences to the best of our abilities.
Should an author find that the publication charges associated with their chosen service exceed their budgetary constraints, they have the option to withdraw their article from our services without any financial implications. We understand that financial considerations are important, and we aim to support authors within their means.
After Provision of Target Journal: If EPUB Solutions Private Limited successfully provides the author with a journal that meets their requirements and the author subsequently decides to directly submit their article to the target journal, resulting in the withdrawal of the article from EPUB Solutions Private Limited, the author will not be eligible for a withdrawal and may be subject to penalties as outlined in our terms and conditions.
Once an article has been accepted by the target journal, the author will not be eligible to cancel or withdraw the article from our services. At this stage, the article is considered to be in the final stages of publication, and no refunds or withdrawals will be granted.
Once an article has progressed to the point where it has been processed for acceptance and a targeted journal has been selected, any requests for withdrawal will not be entertained. Authors are obligated to proceed with the publication process at this stage, and withdrawal will not be permitted.
It is important to note that our Refund Policy is aligned with our commitment to providing timely and effective publication services to our authors. By availing our services, authors acknowledge and agree to abide by the terms and conditions outlined in this policy.
For any further clarification or inquiries regarding our refund policy, please do not hesitate to contact our customer support team.